Our Vision, Values, and Mission

Our Vision

"To become the preferred choice to shop for home furnishings and accessories."

Our Mission

"To consistently provide professional and friendly service to help our customers enhance the beauty and comfort of their home."

Our Values In Support Of Our Mission

The Norwood Team Will:

  1. "Maintain customer focus: We are committed to knowing and being responsive to our customer’s needs and to creating and maintaining relationships that will stand the test of time."
  2. "Continuously improve: Through planning, training and commitment to measuring performance, we will improve all aspects of our business."
  3. "Foster teamwork: Conducting ourselves with appreciation and respect for each other, we will encourage participation, cooperation and effective communication in a motivating environment."
  4. "Maintain integrity: Our conduct will be honest, ethical and socially responsible.”
  5. "Have fun: We will promote an environment of fun and laughter."

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